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Found 8 from your keywords:
Subject : "Service industries"
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Services marketing: people, technology, strategy

Author(s) : Lovelock, Christopher H., - Wirtz, Jochen, -
Edition : 9th.ed
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Services marketing: integrating customer focus across the firm

Author(s) : Zeithaml, Valarie A., - Bitner, Mary Jo, - Gremler, Dwayne D., -
Edition : 7th.ed
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Service operations management: improving service delivery

Author(s) : Johnston, Robert - Clark, Graham - Shulver, Michael. -
Edition : 4th ed
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Service science

Author(s) : Daskin, Mark S. -
Edition :
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Service management: operations, strategy, information technology

Author(s) : Fitzsimmons, James A. - Fitzsimmons, Mona J. -
Edition : 7th ed.
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Services marketing: people, technology, strategy

Author(s) : Lovelock, Christopher H. - Wirtz, Jochen -
Edition : 8th ed
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Services marketing: managing the service value chain

Author(s) : Bruhn, Manfred. - Georgi, Dominck. -
Edition :
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Services marketing: concepts, strategies, & cases

Author(s) : Hoffman, K. Douglas. - Bateson, John E. G. -
Edition : 4th ed.
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