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Found 3 from your keywords:
Subject : "Total quality management"
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Quality management for organizational excellence: introduction to total quality

Author(s) : Goetsch, David L. - Davis, Stanley -
Edition : 8th ed.

Quality management for organizational excellence: introduction to total quality

Author(s) : Goetsch, David L. - Davis, Stanley -
Edition : 7th ed.

A guide to lean six sigma management skills

Author(s) : Gitlow, Howard S. -
Edition :