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Rethinking performance measurement: beyond the balanced scorecard
A major new study by a leading management scholar from top-ranked Wharton School of Business on problems of performance measurement systems. Highlights particular shortcomings of the widely adopted 'balanced scorecard' technique. Outlines an alternative approach capturing fundamentals of firm performance. Essential reading for management faculty, MBA students and thoughtful practitioners
- Edition
- -
- ISBN/ISSN
- 9780511064630
- Collation
- xiv, 202 p. : ill. ; 24 cm.
- Series Title
- -
- Call Number
- 658.4013 MEY r
Quality management for organizational excellence: introduction to total quality
Current and future quality managers and decision makers gain the knowledge and skills they need to achieve organizational excellence. With a focus on continually developing the quality of people, processes, products, and the work environment, it covers all pertinent quality-related topics, including: an overview of quality, quality and global competitiveness, strategic alliances, establishing a…
- Edition
- 8th ed.
- ISBN/ISSN
- 9780133791853
- Collation
- xiii, 434 pages ; 29 cm
- Series Title
- -
- Call Number
- 658.401 3 GOE q
Quality management for organizational excellence: introduction to total quality
Features For all courses in quality management, quality engineering, quality technology, and continuous process improvement, in universities, colleges, community colleges, and corporate environments. This practical, student-focused text shows how to focus all of an organization’s resources on continuous and simultaneous improvement of quality and productivity – thereby continually improvi…
- Edition
- 7th ed.
- ISBN/ISSN
- 9780132558983
- Collation
- xii, 456 p. : ill. ; 29 cm.
- Series Title
- -
- Call Number
- [TIN-LIB-196]
A guide to lean six sigma management skills
In summary, the purpose of Six Sigma management is to “promote joy in work” for all employees so that they have the energy to participate in the improvement and innovation projects identified from the organizational dashboard! —Howard S Gitlow Authored by Dr, Howard Gitlow, one of the most respected Six Sigma Master Black Belts, this well-organized volume demonstrates the implementation…
- Edition
- -
- ISBN/ISSN
- 9781420084160
- Collation
- xv, 150 p. : ill. ; 25 cm.
- Series Title
- -
- Call Number
- [MM-LIB-054]
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