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Found 8 from your keywords:

Subject : "Customer services"

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Author(s) : Lovelock, Christopher H., - Wirtz, Jochen, -

Edition : 9th.ed

Author(s) : Sunil Chopra - Peter Meindl -

Edition : 6th.ed

Author(s) : Zeithaml, Valarie A., - Bitner, Mary Jo, - Gremler, Dwayne D., -

Edition : 7th.ed

Author(s) : Lovelock, Christopher H. - Wirtz, Jochen -

Edition : 8th ed

Author(s) : Lovelock, Christopher H. -

Edition : 7th. Ed.

Author(s) : Chopra, Sunil - Meindl, Peter -

Edition : 3rd ed.

Author(s) : Bruhn, Manfred. - Georgi, Dominck. -

Edition :

Author(s) : Chesbrough, Henry William -

Edition : First edition.