As knowledge management becomes embedded within organizations it becomes more important for students to understand its principles and applications. In this textbook, Dr. Kimiz Dalkir provides a comprehensive overview of the field on knowledge management with an emphasis on translating theory into practice. Working from a multidisciplinary perspective, Dr. Dalkir weaves key concepts, tools, and …
Penelitian ini bertujuan untuk mengetahui apakah terdapat pengaruh antara customer relationship management (CRM) secara simultan terhadap loyalitas nasabah pada Bank Syariah Mandiri kantor cabang Kalibata. Selain itu, ingin mengetahui juga indikator CRM apakah yang memiliki pengaruh terhadap loyalitas nasabah. Data yang dipergunakan adalah data primer yang diperoleh langsung dari objek peneliti…
This edition is thoroughly updated and expanded to address broadband network management and the latest trends in the network management technology and standards. The author¿s unique approach thoroughly illustrates the theoretical and practical aspects of network management, and the technologies and the tools that academics and network managers simply must know. Network management extend…
With a clear emphasis on the business and management elements of information technology, Management Information Systems, Sixth Edition continues to be the ideal resource for upper-level business students and MBA students. Updated to include the latest information technologies, practices, and trends, this book uses more real-world examples and case studies than ever before, providing skills and …