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Rethinking performance measurement: beyond the balanced scorecard

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A major new study by a leading management scholar from top-ranked Wharton School of Business on problems of performance measurement systems. Highlights particular shortcomings of the widely adopted 'balanced scorecard' technique. Outlines an alternative approach capturing fundamentals of firm performance. Essential reading for management faculty, MBA students and thoughtful practitioners

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Detail Information

Series Title

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Call Number

658.4013 MEY r

Publisher

Cambridge, UK : Cambridge University Press., 2002

Collation

xiv, 202 p. : ill. ; 24 cm.

Language

English

ISBN/ISSN

9780511064630

Classification

658.4013

Content Type

text

Media Type

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Carrier Type

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Edition

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Subject(s)

Organizational effectiveness
Performance
Total quality management

Specific Detail Info

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Statement of Responsibility

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