Service operations management: improving service delivery

The central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers.

Introduction to R for business intelligence : learn how to leverage the power…

Edition

-

ISBN/ISSN

9781785280252

Collation

1 online resource : illustrations.

Series Title

Community experience distilled.

Call Number

658.4012 GEN i

Corporate Governance: Principles, Policies and Practices

Edition

3rd Ed

ISBN/ISSN

9789353062668

Collation

1 online resource.

Series Title

-

Call Number

658.4 SAT c

Digital HR : A Critical Management Approach to the Digitilization of Organiza…

This book draws on recent debate surrounding the emergence of cognitive intelligence in organizations, exploring the redefinition of the labor market and consequently, employment. With a particular focus on Human Resource Management (HRM), the authors analyse the socio-cultural transformation of traditional practices and methodologies that are ocurring in the workforce. Digital HR presents deta…

Fundamentals Of Digital Marketing

Edition

-

ISBN/ISSN

9789332587373

Collation

1 online resource.

Series Title

-

Call Number

658.8 BHA f

Marketing 4.0: moving from traditional to digital

Since Marketing 3.0 inspired the world to embrace and explore human-centric marketing, pioneers in the field have applied advanced technologies to open new insights into who our customers are and how they make decisions. The valuable paradox of big data analytics is that it can create more personalized products and personal services, and Marketing 4.0 maps out and authoritative approach to taki…

Strategic corporate social responsibility: stakeholders in a global environment

Presenting the area of corporate social responsibility (CSR) as a constantly evolving field with direct impact on organizational strategies and success, this work links numerous subjects such as strategy, marketing and ethics, encouraging a multidisciplinary approach to this subject.

Public-private partnerships : principles of policy and finance

Over the last decade or so, private-sector financing through public-private partnerships (PPPs) has become increasingly popular around the world as a way of procuring and maintaining public-sector infrastructure, in sectors such as transportation (roads, bridges, tunnels, railways, ports, airports), social infrastructure (hospitals, schools, prisons, social housing) public utilities (water supp…

Financial accounting theory

Written in a friendly style with clear explanations, Financial Accounting Theory provides a thorough presentation of financial accounting theories. This new edition continues to include considerable coverage of accounting standards oriented to IASB standards as well as major U.S. accounting standards. While the text discussion concentrates on relating standards to the theoretical framework of t…

Advanced accounting

Edition

5th Ed

ISBN/ISSN

9781118022290

Collation

1 online resource (1 volume) : illustrations

Series Title

-

Call Number

657 JET a