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Found 1 from your keywords: author="Rahadian Arifin"
cover
Pengukuran Kualitas Layanan Pemesanan Tiket Online Dari Sudut Pandang Penggun…
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Gun Gun GumilarRahadian Arifin

This study aimed to measure the quality of online ticket reservation service at PT. XYZ using WebQual and E-S-Qual. Measurements carried out on the dimensions of Usability, Information Quality and System Availbility from the user viewpoint. Measurements were performed by making an online survey distributed to users of aviation services PT. XYZ. Data obtained from the survey are then processed t…

Edition
Sainstech Vol.26 (No.01) Januari 2016
ISBN/ISSN
1410-7104
Collation
-
Series Title
-
Call Number
SIF-Artikel-001