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Found 3 from your keywords: author="Johnston, Robert"
Service operations management: improving service delivery
The central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers.
- Edition
- 4th ed
- ISBN/ISSN
- 9780273740483
- Collation
- xxii, 460 pages : color illustrations ; 27 cm
- Series Title
- -
- Call Number
- 658 CLA s
Cases in operations management
- Edition
- 3rd ed.
- ISBN/ISSN
- 0273655310
- Collation
- xii, 515 p. : ill. ; 25 cm.
- Series Title
- -
- Call Number
- [TIN-LIB-43]
- Edition
- 3rd ed.
- ISBN/ISSN
- 0273655310
- Collation
- xii, 515 p. : ill. ; 25 cm.
- Series Title
- -
- Call Number
- [TIN-LIB-43]
Cases in operations management
- Edition
- 3rd ed.
- ISBN/ISSN
- 0273655310
- Collation
- xii, 515 p. : ill. ; 25 cm.
- Series Title
- -
- Call Number
- [TIN-LIB-00]
- Edition
- 3rd ed.
- ISBN/ISSN
- 0273655310
- Collation
- xii, 515 p. : ill. ; 25 cm.
- Series Title
- -
- Call Number
- [TIN-LIB-00]
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