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Found 3 from your keywords:
Author : "Johnston, Robert"
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Service operations management: improving service delivery

Author(s) : Johnston, Robert - Clark, Graham - Shulver, Michael. -
Edition : 4th ed

Cases in operations management

Author(s) : Johnston, Robert -
Edition : 3rd ed.

Cases in operations management

Author(s) : Johnston, Robert -
Edition : 3rd ed.