Reinventing government: how the entrepreneurial spirit is transforming the pu…

A revolution is stirring in America. People are angry at governments that spend more but deliver less, frustrated with bureaucracies that give them no control, and tired of politicians who raise taxes and cut services but fail to solve the problems we face." "Reinventing Government is both a call to arms in the revolt against bureaucratic malaise and a guide to those who want to build something…

The new public service: serving, not steering

Provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. This edition includes a chapter that addresses the practical issues of applying these ideals in actual, real-life situations

Building peace: sustainable reconciliation in divided societies

Building Peace is John Paul Lederach's definitive statement on peacebuilding. Lederach explains why we need to move beyond "traditional" diplomacy, which often emphasizes top-level leaders and short-term objectives, toward a holistic approach that stresses the multiplicity of peacemakers, long-term perspectives, and the need to create an infrastructure that empowers resources within a society a…

Leashing the dogs of war : conflict management in a divided world

Edition

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ISBN/ISSN

9781929223961

Collation

xviii, 726 pages : illustrations ; 26 cm

Series Title

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Call Number

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Contemporary conflict resolution

Since the end of the Cold War, conflict prevention and resolution, peacekeeping and peacebuilding have risen to the top of the international agenda. The fourth edition of this hugely popular text explains the key concepts, charts the development of the field, evaluates successes and failures, and assesses the main current challenges and debates in the second decade of the twenty-first century. …

Understanding conflict and conflict analysis

Effectively fills a long-standing void and will no doubt be hailed as a much-needed new addition to the literature. This text very much exemplifies the strength of Ho-Won Jeong as a theorist and one of the more prolific writers in the larger peace and conflict studies field. the final three chapters on 'De-escalation Dynamics' (which includes a brief section on third party intervention), on 'Co…

International law

Alongside new chapters dealing with human rights and the United Nations, Shaw has incorporated new material on international environmental law, state succession, recognition, the settlement of disputes by peaceful means and international institutions

Industrial reliability and safety engineering: applications and practices

This book addresses the reliability, risk, and safety issues of real industrial systems with application of the latest reliability and risk-based modeling. Related topics such as maintenance decision-making and risk and safety modeling are also addressed with the implementation of decision-making techniques. The book provides real-life studies on industrial operations along with solutions. It d…

Services marketing: integrating customer focus across the firm

Zeithaml's Services Marketing introduces readers to the vital role that services play in the economy and its future. Services dominate the advanced economies of the world, and virtually all companies view services as critical to retaining their customers. The seventh edition maintains a managerial focus by incorporating company examples and strategies for addressing issues in every chapter, emp…

Civil Engineering Materials for Transportation Infrastructure

his book aims to introduce the knowledge, tests, and designs of materials in civil engineering. The scope of this book includes the fundamental mechanical and physical properties of materials; properties, tests, and gradation designs of aggregates; production, composition, hydration, properties, and tests of lime and cement; composition, tests, and design of cement concrete; mechanisms, propert…