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Interpersonal skills in organizations

The book is organized into 19 chapters that can be used as a stand-alone, modular chapter independent of the rest of the book or used in conjunction with other chapters. The chapters are grouped into four units: understanding self (intrapersonal skills), working effectively with others (interpersonal skills), working in teams, and leading individuals and groups

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Detail Information

Series Title

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Call Number

158.7 DEJ i

Publisher

New York, NY : McGraw Hill., 2018

Collation

xxii, 522 pages ; 28 cm

Language

English

ISBN/ISSN

9781259911637

Classification

HD58.7 .D415 2018

Content Type

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Media Type

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Carrier Type

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Edition

6th.ed

Subject(s)

Organizational behavior
Interpersonal relations
Psychology, Industrial
BUSINESS & ECONOMICS / Training

Specific Detail Info

Unit 1: Intrapersonal Effectiveness: Understanding Yourself Chapter 1: Journey into Self-awarenessChapter 2: Self-disclosure and TrustChapter 3: Establishing Goals Consistent with Your Values and Ethics Chapter 4: Self-managementUnit 2: Interpersonal Effectiveness: Understanding and Working with Others Chapter 5: Understanding and Working with Diverse Others Chapter 6: Listening and Nonverbal CommunicationChapter 7: Communicating EffectivelyChapter 8: Persuading Individuals and AudiencesUnit 3: Understanding and Working in Teams Chapter 9: NegotiationChapter 10: Building Teams and Work GroupsChapter 11: Managing ConflictChapter 12: Achieving Business Results through Effective MeetingsChapter 13: Facilitating Team SuccessChapter 14: Making Decisions and Solving Problems CreativelyUnit 4: Leading Individuals and GroupsChapter 15: Effective and Ethical Use of Power and InfluenceChapter 16: Networking and MentoringChapter 17: Coaching and Providing Feedback for Improved PerformanceChapter 18: Leading and Empowering Self and OthersChapter 19: Project Management

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