APA Style

(1081001112), B, A., I), M, S, S, P, (. (2012). Pengaruh Service Quality dan Differentiation terhadap Customer Loyalty Produk Asuransi Autocillin Adira Insurance . Jakarta: Universitas Bakrie.

MLA Style

(1081001112), Brian, Ardianto., I), Muchsin, Saggaf, Shihab, Ph.D, (Pembimbing. "Pengaruh Service Quality dan Differentiation terhadap Customer Loyalty Produk Asuransi Autocillin Adira Insurance". Jakarta: Universitas Bakrie, 2012. Printed.