APA Style
Goetsch, D, L., Davis, S. (2013).
Quality management for organizational excellence: introduction to total quality (7th ed.).
mau:
Pearson.
MLA Style
Goetsch, David, L.., Davis, Stanley.
"Quality management for organizational excellence: introduction to total quality".
7th ed.
mau:
Pearson,
2013.
Computer File.