APA Style
Coombs, W, T., Holladay, S, J.
(2010).
The handbook of crisis communication
.
enk:
Wiley-Blackwell.
MLA Style
Coombs, W., Timothy.., Holladay, Sherry, J..
"The handbook of crisis communication".
enk:
Wiley-Blackwell,
2010.
PDF.