APA Style
Bruhn, M., Georgi, D. (2006).
Services marketing: managing the service value chain .
enk:
Financial Times/Prentice Hall.
MLA Style
Bruhn, Manfred.., Georgi, Dominck..
"Services marketing: managing the service value chain".
enk:
Financial Times/Prentice Hall,
2006.
Computer File.